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Support

We're here to help you get the most out of Hugo.

Contact Us

Have a question, feedback, or need help? Reach out to our support team:

support@heyhugo.app

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I use voice input?

Tap the microphone icon in the chat screen and speak naturally. Hugo will transcribe your speech and extract tasks, events, and other items automatically. You can say things like "Remind me to call mom tomorrow" or "Schedule a meeting for Friday at 2pm."

How do I create a task?

Simply tell Hugo what you need to do. You can use voice or text input. Try saying "Add a task to buy groceries" or "I need to finish the report by Friday." Hugo will create the task with the appropriate due date and details.

Can I set reminders?

Yes! You can set reminders on tasks and events. Just say "Remind me about the dentist appointment a day before" or "Set a reminder for the meeting at 9am." You'll receive a notification at the specified time.

How do I track habits?

Tell Hugo about habits you want to build, like "I want to meditate daily" or "Track my water intake." Hugo will create the habit and you can mark it complete each day to build streaks.

Is my data secure?

Yes. Your data is encrypted in transit and at rest. We take privacy seriously and never sell your personal information. See our Privacy Policy for more details.

How do I delete my account?

You can delete your account from the Settings screen in the app. Go to Settings > Account > Delete Account. This will permanently remove all your data. You can also contact us at support@heyhugo.app to request account deletion.

Report an Issue

Found a bug or experiencing a problem? Please email us at support@heyhugo.app with:

  • A description of the issue
  • Steps to reproduce the problem
  • Your device type and operating system version
  • Screenshots if applicable

Feature Requests

Have an idea for how to make Hugo better? We'd love to hear it! Send your suggestions to support@heyhugo.app and we'll consider it for future updates.

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